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UserTesting
UserTesting
UserTesting review
Test websites and apps while talking through what you really think.
UserTesting pays selected people to try websites, apps, prototypes and other digital products. Many tests ask you to speak your thoughts aloud while you work through a short set of tasks.
✓Free to join✓Paid research✓Available: UK & US
QUICK FACTS
The key details at a glance.
Best for
Website and app feedback
Payment
PayPal
Standard tests
Often around 15–20 minutes
Getting started
Practice test required
WHAT IS USERTESTING?
A simple way to understand it.
This is usability research, not an ordinary survey. You usually need a working microphone, must pass a practice test and then qualify through short screeners for individual studies.
HOW IT WORKS
5 simple steps to get started
Here is what you actually need to do.
2
Apply and pass the practice test
Complete the contributor application and show that you can follow instructions and explain your thoughts clearly.
3
Keep your profile accurate
Profile details and short screeners decide which tests may suit you.
4
Take a matching test
Follow the scenario, complete the tasks and keep speaking your genuine thoughts rather than trying to give a perfect answer.
5
Wait for payment
The test history shows completed work. UserTesting currently says standard payments are generally sent through PayPal after its normal processing window.
READY TO GIVE USERTESTING A GO?
See how it compares before you decide.
The goal is not to qualify for everything. Be yourself in screeners, give useful spoken feedback and wait for tests where your real profile is what the researcher needs.
WHAT TO EXPECT
Realistic rewards, without the hype
Tests can be recorded think-aloud sessions, short questionnaires or live conversations. The exact reward is shown before you accept a paid test.
UserTesting pays individual completed tests rather than building a points balance. Current contributor guidance uses PayPal. A suitable test can pay more than a normal survey, but invitations depend strongly on customer demand and your profile.
EARNDECK'S TAKE
The good bits — and a few things to know
● What we like
- ✓Clear reward shown per test.
- ✓More engaging than ordinary surveys for many people.
- ✓Established usability-research format.
● Things to know
- ×You need to pass the practice test.
- ×Screeners mean many tests will not fit you.
- ×You must be comfortable recording your voice and sometimes joining live sessions.
FREQUENTLY ASKED QUESTIONS
UserTesting FAQs
What do UserTesting tests involve?
You may complete tasks while speaking your thoughts, answer questions or join a live conversation.
What do I need to join?
A supported device, reliable internet, a working microphone and the ability to pass the practice test.
How much does a test pay?
The amount varies and is shown before you accept the test.
Are tests available every day?
Not necessarily. Invitations depend on customer demand and your profile.
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